By Deborah Eke
The workplace is evolving rapidly with technology leading the charge. It’s driving human resource management processes and interactions, allowing for enhanced employee engagement and efficiency.
At the core of this dynamics is Employee Self Service (ESS), a concept that decentralises the administration and coordination of HR and associated processes. This has significantly improved productivity, cutting out drudgery while giving employees sufficient access and control over their own data as well as processes concerning them.
These days, as expected, the introduction of Artificial Intelligence and Mobile versions of applications improves accessibility and energises the move of Self Service.
The impact of Self Service in HR management is seen in the following:
- Streamlined Information Access: Complex data is at employees’ fingertips, reducing reliance on HR personnel.
- Increased Efficiency: Automated workflows and seamless issue resolution save time and boost productivity.
The power of self-service extends to mobile apps, putting HR functionalities at employees’ fingertips as in:
- 24/7 Accessibility: Employees can resolve queries and access information anytime, anywhere.
- Leave Management: users can request and approve leave requests on-the-go
- Payroll Access: pay slips, tax, pension information can be viewed securely
- Performance Tracking: Goals and performance indicators can be tracked and feedback given real-time
- Learning Management: learning resources are accessible anytime, anywhere.
AI Chatbots lead the way, they give virtual personalised assistance to employees in complaint management, triaging information, and if needed, fast-tracking escalations. These concepts therefore facilitate the full expression of the impact of HR technology in organisations.
An all-in-one software like HumanManager is leading this transformation in HR technology and enriching employee experience. As HR management continues to evolve, innovative technology like AI and mobile solutions will continue to be critical for fully engaged and dynamic workforce.
Simplify your HR operations with HumanManager, your all-in-one solution for self-service, better employee engagement, and improved efficiency. Manage leave requests, track performance, and access key features anytime, anywhere with our easy-to-use mobile app.
Download the app on the Play Store or App Store, or contact us at [email protected] for more details.