Stephen Adewumi
Running payroll might seem like a routine task, but even the smallest mistakes can have a huge impact on your business. As a business owner in Nigeria or across Africa, you are responsible for ensuring your employees are paid correctly, taxes and all statutory deductions are made and remitted on time. Neglecting these responsibilities, no matter how unintentional, can result in hefty penalties, loss of employee trust, and even litigation.
Here are seven payroll mistakes that could cost your business;
1. Incorrect Employee Classification
One of the most common payroll mistakes is misclassifying employees. You need to clearly distinguish between permanent employees, contractors, and part-time staff. In Nigeria, this is especially important because contractors and permanent employees are subject to different tax and benefit rules.
I recall a story about a small logistics business in Lagos that classified its riders as contractors to avoid paying pension and health benefits. The employees took the case to the National Industrial Court, arguing that they were full-time staff. The company ended up paying a huge settlement for backdated pension contributions and penalties.
2. Incorrect Pay Calculations
Miscalculating wages, overtime, or bonuses can result in underpayment or overpayment, both of which can have legal and financial repercussions. Regular audits and leveraging the features of a reliable payroll software can help ensure accuracy.
3. Delayed Salary Payments
Late remittances of salaries break trust and damage relationships with employees. Delays in payroll are often caused by cash flow issues, inefficiencies in payroll processing, or even technical errors. This hurt morale, especially of staff, and might lead to the loss of key talents.
4. Failing to Remit PAYE and Statutory Deductions on Time
In Nigeria, businesses are required to remit Pay-As-You-Earn (PAYE) taxes to the government as well as other statutory deductions like pension, NHF (National Housing Fund) contributions, and Health Insurance to relevant authorities or bodies. Defaults in these obligations attract penalties, audits, and back payments. Staying updated with regulatory bodies and their guidelines in the country where the business is domiciled is critical while utilizing a tax-compliant payroll management system makes this a “walk in the park”.
5. Inaccurate or Incomplete Employee Records
Having inaccurate or incomplete employee information creates various payroll errors, including wrong pay amounts or missed deductions. This can result in problems during audits and your employees are likely to become disgruntled due to the frustration caused by these kinds of issues. Maintaining precise employee records is essential and implementing automated HR systems can enhance accuracy and efficiency.
6. Manual Payroll Processing
Manual payroll processing is highly prone to errors, and it becomes increasingly inefficient as your business grows. Not only does it waste time, but mistakes in calculations, or salary payments which are common with manual processes can have costly consequences. As a business owner, if you still rely on a spreadsheet to calculate salaries, taxes and deductions, your process is prone to errors in formula or mistaken edits which could result in either underpayment or overpayment of your employees. Adopting automation in payroll management will streamline processes, reduce errors, and save time.
7. Non-Compliance with Local Labor Laws
Not adhering to labor laws, whether it’s due to ignorance or neglect, can have severe consequences. Laws around minimum wage, employee benefits, and leave policies must be followed to avoid disputes or penalties. An example is a manufacturing company in Kano which once defaulted on minimum wage guidelines introduced in Nigeria in 2019. After an employee reported the violation to labor authorities, the company was fined and had to settle significant arrears in compliance with the law.
In conclusion, payroll mistakes, no matter how small, can have a cascading effect on your business—financial penalties, employee dissatisfaction, and loss of trust can result in reputational damage. The best way to avoid these issues is by automating your payroll processes, regularly auditing your payroll, and staying up to date with local labor laws and regulations.
By leveraging a reliable payroll solution like HumanManager, you can have all these pitfalls avoided, ensure accuracy, efficiency, and compliance in one solution. You can focus on growing your business while keeping your employees happy and paid on time.